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Frequently Asked Questions

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What types of accounts does Firstunion Bank offer?

We offer a variety of accounts to suit your needs, including savings accounts, checking accounts, money market accounts, certificates of deposit (CDs), and retirement accounts like IRAs.

Is my money safe with Firstunion Bank?

How do I open an account with Firstunion Bank?

Opening an account with Firstunion Bank is easy! Simply visit our website or mobile app, click on "Open an Account," fill out the online application, verify your identity, and you're all set to start banking with us.

How can I access my account?

You can access your account 24/7 through our online banking platform or mobile app. You can also visit one of our branches or use our ATMs for in-person banking services.

What security measures does Firstunion Bank have in place to protect my information?

We employ industry-standard encryption and security protocols to safeguard your personal and financial information. Additionally, we offer features like multi-factor authentication for added protection.

How can I contact Firstunion Bank if I have further questions or need assistance?

You can reach our customer service team by phone, email, or by visiting one of our branches. We're here to assist you with any inquiries or concerns you may have.

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